Customer Support
Customer Support
Thoughtful support, whenever you need it.
From questions before you order to assistance with an existing purchase, the Domivelle team is here to help make your furniture and home shopping experience feel clear, considered and straightforward.
Here to Help
Support shaped around your shopping experience.
Choosing furniture and home decor often involves practical questions about orders, delivery, product details and what to expect next. Our customer support is designed to give you a clear place to start whenever you need assistance.
If you are contacting us about an existing order, including your order number and the email address used during checkout can help us understand your request more efficiently.
A Clearer Experience
Considered service from browsing to delivery.
Our goal is to keep the process easy to understand, from discovering pieces for your home to knowing where to turn when a question comes up.
Contact Details
Reach Domivelle directly.
For general support, order questions or help navigating your purchase, contact us using the details below.
1838 ASHLAND AVE REAR 4, Evanston IL 60201
Orders are prepared for dispatch in approximately 3–5 business days.
Before Contacting Us
A few details can help us understand your request.
Your order number
Include it whenever your question relates to a purchase you have already completed.
Your checkout email
Use the same email address associated with the order whenever possible.
A clear description
Tell us what you need help with and include the most relevant details about your request.
Relevant context
If your question concerns a particular item or step in the ordering process, mention it clearly.
Customer Care
Common support questions.
How can I contact Domivelle about an order?
You can contact us through the Domivelle contact page, by email at info@domivelle.lol or by phone at 2344880681. For an existing order, include your order number and checkout email whenever possible.
What information should I include in my message?
Give us a clear description of your question. If it relates to an existing purchase, include your order number, the email used during checkout and the relevant details of your request.
Can I ask for help before placing an order?
Yes. If you have general questions about shopping with Domivelle or need help understanding the ordering process, you can contact our team before completing your purchase.
How long does order dispatch usually take?
Domivelle orders are prepared for dispatch in approximately 3–5 business days.
Should I send sensitive payment information by email?
No. Please do not send full card numbers or other sensitive payment information by email or phone. Payments should be completed through the checkout experience provided on the store.
Domivelle Customer Support
Still have a question?
Contact our team for assistance, or continue exploring considered furniture and home decor designed for warm, refined interiors.