Shipping Information

Domivelle · Customer Care

Shipping Information

From considered furniture to the details that complete a room, we prepare each Domivelle order with care before it begins its journey to your home.

Warm refined living room with upholstered sofa, natural wood furniture, rug and home decor

From order to home

A considered delivery process.

Our shipping information is designed to keep the process clear and straightforward. Order preparation typically takes 3–5 business days before dispatch.

01 · Order received

Order confirmation

Once your order is placed, your order details are recorded so preparation can begin.

02 · Preparation

Prepared with care

Your furniture and home decor order is prepared for dispatch with attention to the pieces included.

3–5 business days
03 · On its way

Dispatched to you

Delivery timing after dispatch can vary depending on destination and the delivery service used for your order.

Designed for home

Furniture for considered spaces.

Domivelle is centered on furniture and home decor that brings warmth, balance and function to everyday interiors.

Bright modern dining room with dining table, chairs, lighting and refined home decor
Dining Room Furniture
Warm modern bedroom with upholstered bed, bedside furniture, mirror and neutral textiles
Bedroom & Home Decor

What to expect

Clear details at every stage.

Furniture and home decor can vary in size and handling needs. The information connected to your individual order should always be used as the most relevant delivery reference.

01

Preparation time

Domivelle orders are prepared for dispatch within 3–5 business days.

02

Delivery timing

Transit time begins after dispatch and can vary according to destination and delivery service.

03

Tracking details

When tracking information is available for your shipment, it will be provided with the relevant shipping update.

04

Need assistance?

If you have a question about an existing order, contact our team with your order number so we can review the details.

Shipping questions

Helpful details before delivery.

How long does order preparation take?

Orders are prepared for dispatch within 3–5 business days. Transit time begins after your order has been dispatched.

When will I receive tracking information?

When tracking is available for your shipment, the relevant details will be included with your shipping update.

Why can delivery timing vary?

Delivery timing after dispatch can differ according to destination, delivery service and the requirements of the individual shipment.

What if I need help with my shipment?

Contact Domivelle and include your order number along with a short description of your question. Our team can then review the relevant order details.

What should I do if an order arrives with an issue?

Please contact us as soon as possible with your order number and clear photos of the item and packaging so the situation can be reviewed.

Customer care

Questions about an order or delivery?

Reach our team at info@domivelle.lol or contact us through the Domivelle contact page for order-related assistance.